Hotel Policies

Cancelation Policy 

The cancelation policy in all our hotel rooms is 2 days prior to arrival, this means a booking can be cancelled free of charge for up to 2 days prior to arrival, after this point the full amount of the booking may be taken in the event of a cancelation or no show. We pre-authorise all guest card details for the full value of the booking 7 days prior to arrival.

When booking a self-catering suite, our accounts department charge a €100.00 security deposit (based on accommodations with a maximum capacity of 4 guests) or €25.00/guest (based on accommodations with a capacity more than 4 guests) at the time of booking to confirm the reservation. On check in we charge the full value of the booking and on check out we refund the deposit back to you provided the apartment is in the same condition you received it in. Our cancelation policy on self-catering apartments is as follows, if cancelled up to 56 days prior to arrival you just lose your non-refundable deposit. If cancel up to 14 days prior to arrival you lose your deposit + 25% of the booking value, if cancelled within 14 days of arrival date, the full amount of the booking is payable. Card details will be pre-authorised 7 days prior to arrival for the balance due on the booking as per hotel policy.

If cancellation is done due to Covid-19 (flight cancellation or travel restrictions), we will not charge any cancellations costs, instead we will hold the deposit or any prepayment for a future booking. A unique voucher number will be issued which can be used up to 1 year from the date of your initial booking check-in.

Special Offers Cancelation Policy

When booking any of our special offers the guest pays 50% at the time of booking as a non-refundable deposit and the balance is payable on arrival. The balance will be pre-authorised 7 days prior to arrival.

Group Reservation

When booking group reservation our accounts department will charge 25% of the total value of the booking up front as a non-refundable booking deposit. No bookings are confirmed prior to this being paid. Once the 25% non-refundable booking deposit has gone through a confirmation email will be sent out which will outline all hotel information as well as the terms and conditions of the reservation. 1 week prior to arrival the balance payment is due and once paid this also becomes non-refundable.

Pet Policy

At the Bellavista Hotel, we also have a number of rooms where guests can bring their dog or cat to stay with them. These rooms are limited however and there is an additional charge of €25 per room for the pet policy. As these rooms are limited please contact the hotel directly to ensure availability of this room type. Pets must be house trained and well behaved.